Privacy Policy

At Colorspa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Contact details such as your name, phone number, email, and pickup/delivery address.

  • Photos or details of items you share for restoration estimates.

  • Order information including services requested, invoices, and payments.

  • Communication records (calls, messages, or emails exchanged with our team).

  • Basic website and usage information (such as visits and form submissions).

2. How We Use Your Information

Your information is used only to:

  • Provide and manage our restoration services.

  • Communicate updates on estimates, pickups, and deliveries.

  • Process payments and issue invoices.

  • Improve our services and customer support.

  • Comply with legal, accounting, and regulatory requirements.

3. How We Protect Your Information

  • All data is stored securely and access is limited to authorized team members only.

  • We use secure communication and record-keeping systems to prevent unauthorized access.

  • We never sell or trade customer information to third parties.

4. Sharing of Information

We may share your information only with:

  • Delivery and courier partners to arrange pickups and returns.

  • Payment service providers to securely process transactions.

  • Legal or regulatory authorities if required by law.

5. Data Retention

  • Order and invoice records are retained as required by law.

  • Contact details and service history may be stored for after-sales support and warranty purposes.

  • Photos shared for estimates are stored only as long as needed for service and quality review.

6. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the new effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

ColorspaPvt. Ltd.

Email: info@colorspa.in